Privacy Policy
Privacy Policy
1) INFORMATION ON THE COLLECTION OF PERSONAL AND CONTACT DATA, AS WELL AS ON THE DATA PROCESSING CONTROLLER
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Thank you for visiting our website and for your interest in our services. Below, we provide information about the processing of your personal data when using our website.
Personal data means any information that can be used to identify an individual.
1.2
The data controller responsible for this website, in accordance with the General Data Protection Regulation (GDPR), is:
Priya Melbourne
The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.
You can contact us at:
1.3
This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other sensitive content, such as orders and payment information.
You can recognize an encrypted connection by the “https://” prefix and the padlock symbol displayed in your browser's address bar.
2) COLLECTION OF DATA DURING YOUR VISIT TO THE WEBSITE
If you visit our website for informational purposes only, without registering or entering personal information, we collect only the data that your browser transmits to our server, known as server log files.
This information may include:
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The website or page you visited.
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The date and time of access.
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The amount of data transferred.
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The referring website or source that directed you to our website.
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The browser you use.
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Your operating system.
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Your IP address, where applicable in anonymized form.
The legal basis for processing this data is our legitimate interest under Article 6(1)(f) of the GDPR in maintaining and improving the stability, security, and functionality of our website.
The data will not be transferred or used for other purposes unless there is evidence of unlawful activity or disclosure is required by law.
3) COOKIES
We use cookies on various parts of our website to improve your browsing experience and ensure the proper functioning of certain features.
Cookies are small text files stored on your device.
Depending on their purpose, cookies may collect information such as the browser used, approximate location, or IP address. Certain cookies are necessary to facilitate the purchasing process, for example by remembering the contents of your shopping cart.
The legal basis for the use of cookies may be Article 6(1)(b) of the GDPR (performance of a contract) or Article 6(1)(f) of the GDPR (legitimate interest), depending on the purpose of the cookie.
Disabling certain cookies may limit the functionality of the website.
4) CONTACT
When you contact us through a contact form or by email at:
we will use the personal information you provide exclusively to process and respond to your request.
The information will not be used for unrelated purposes unless you have provided the necessary consent or another lawful basis applies.
5) CREATION OF USER ACCOUNTS AND PROCESSING OF CONTRACTS
We process personal data provided during the creation of a user account and/or the conclusion and execution of a purchase contract for the purposes necessary to provide our services and fulfill our contractual obligations.
The data will be processed for as long as necessary to fulfill the contractual relationship and will subsequently be deleted or restricted once the applicable statutory retention periods have expired.
6) USE OF DATA FOR DIRECT MARKETING
6.1 Email Newsletter
Our newsletter is sent only on the basis of the user's express consent, using a confirmation process where applicable.
You may withdraw your consent to receive marketing communications at any time.
6.2 Emails to Existing Customers
Where permitted by applicable law, we may send existing customers information and offers relating to products or services similar to those previously purchased, based on our legitimate interest.
You may object to receiving such marketing communications at any time.
7) DATA PROCESSING DURING THE ORDER PROCESS
In order to process and fulfill your purchase, we may transfer the personal data necessary for the execution of the contract to relevant shipping companies, logistics providers, payment service providers, and other service providers involved in processing your order.
Our website is operated by:
Priya Melbourne
Contact:
8) REQUESTING PRODUCT REVIEWS
We may request customers to provide product reviews only where we have an appropriate legal basis to do so, including prior consent where required.
Any review request may be declined, and users may withdraw their consent to such communications where applicable.
9) SOCIAL MEDIA: INTEGRATED MODULES
Social media plugins or integrated social media features may be used on our website.
Where applicable, these features are designed so that data is transmitted to the respective social media provider only when the user actively interacts with or clicks on the relevant feature.
Please note that the privacy practices of third-party social media platforms are governed by their respective privacy policies.
10) ONLINE MARKETING
We may use online advertising and personalized marketing based on our legitimate interest in presenting users with products and offers that may be relevant to them.
Where applicable law requires prior consent for personalized advertising technologies, such technologies will only be activated after the necessary consent has been obtained.
11) ANALYTICS SERVICES
We may use Google Analytics to understand how visitors use our website and to improve our services and website functionality.
Where applicable, IP addresses may be anonymized or otherwise processed in accordance with applicable privacy requirements.
Analytics technologies that require consent will only be used where the necessary consent has been obtained.
12) REMARKETING
We may use remarketing technologies, including the Meta (Facebook) Pixel and Google remarketing technologies, to display relevant advertising to users.
Where prior consent is required, these technologies will only be activated after obtaining the user's consent.
Users may withdraw or modify their consent through the available cookie or privacy settings on our website.
13) RIGHTS OF DATA SUBJECTS
Under applicable data protection legislation, including the GDPR, you may have the following rights:
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Right of Access: You may request information about the personal data we hold about you.
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Right to Rectification: You may request correction of inaccurate or incomplete personal data.
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Right to Erasure: You may request deletion of your personal data where the legal requirements are met.
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Right to Restriction and Objection: You may request restriction of processing or object to certain types of processing.
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Right to Data Portability: You may request to receive certain personal data in a structured, commonly used, and machine-readable format.
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Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
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Right to Lodge a Complaint: You have the right to lodge a complaint with a competent data protection supervisory authority.
To exercise your rights or ask questions about the processing of your personal data, please contact:
Priya Melbourne
info@priyamelbourne.com
14) DATA RETENTION PERIOD
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including contractual, legal, accounting, tax, and commercial obligations.
Where applicable, personal data will be retained for the periods required by relevant legislation.
After the applicable retention periods have expired, personal data will be securely deleted or anonymized, unless further retention is legally required or justified by another lawful basis.
Priya Melbourne
Email: info@priyamelbourne.com